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Customer Care

At Floyd Australia our Customer support team is dedicated to providing 100% commitment for all customer enquiries. If you have an enquiry regarding this website or you just want more information about our products and services then either contact us direct on the company details provided or please fill out our contact us form, then press submit, and a friendly customer support team member will reply to your enquiry.

Your Leading NATA Accredited Calibration Equipment & Services Provider

Floyd Australia is an Australian-owned and operated specialist manufacturer and supplier of high-quality industrial instrumentation, including pressure, temperature, flow and level instruments, as well as calibration equipment. Our product range includes pressure gauges, thermometers, diaphragm seals, transmitters, switches, torque wrenches, hand tools and accessories, supported by an experienced technical team trusted by leading Australian companies.

As a NATA accredited provider for pressure and vacuum calibration, we offer a comprehensive calibration service both on-site and at our Melbourne facility. Our highly trained personnel calibrate, inspect and repair a wide range of testing and measurement instruments to support accuracy, reliability and compliance across diverse industries.

Established in 1935, Floyd Australia has built a strong reputation for quality, technical expertise and dependable customer service. With decades of experience, we provide efficient turnaround times, reliable results and competitive pricing to customers across Australia. Our commitment to precision extends beyond supplying quality products to delivering professional calibration, inspection and repair services that help keep your instruments performing at their best.

 

 

Our calibration services include:

Instrumentation Repairs

On-site

In-house

Facility Inspection

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At Floyd Australia, our commitment extends beyond initial calibration to ensuring the long-term accuracy, compliance and reliability of your instruments. As a NATA accredited provider, we deliver a professional calibration service with NATA-accredited calibration certificates and traceable reports to support industry standards and audit requirements. Regular calibration helps reduce measurement uncertainty, minimise equipment downtime and maintain reliable performance. In addition, our experienced team provides tailored maintenance support and technical advice to minimise instrument drift, prevent non-conformance and extend asset lifespan. With over 80 years of experience, Floyd Australia helps keep your operations running efficiently while ensuring confidence in every measurement.

Calibration For A Wide Range of Instruments & Industries

Floyd Australia offers a full range of calibration services, measurement, and validation for the following areas:

 

Pressure

 

Electrical

 

Temperature

 

Dimensional

 

Torque & Force

 

Gas Detection

Weight

Flow

Sound

Humidity

 

 

 

On-site Calibration for your equipment - We come to you

Floyd Australia in partnership with ASG-X Technologies now offers complete On-Site calibration services across a diverse range of equipment. Our expert calibration technicians can provide you with an on-site calibration solution completed to the manufacturer’s specifications and in compliance with NATA-endorsed and ISO standards.

Service and Support

Pressure gauges and switches are essential instruments in industrial plants. However, maintaining and monitoring large numbers of instruments can be challenging, particularly in older facilities. As a result, faulty or out-of-service instruments may go unnoticed, potentially compromising plant safety and operational reliability. Floyd Australia provides professional instrument calibration, servicing and repairs to help keep your equipment operating safely and accurately.

 

With over 80 years of experience, Floyd Australia delivers a comprehensive calibration service to customers across a wide range of industries. As a NATA accredited provider for pressure and vacuum calibration, we support measurement accuracy and compliance through reliable calibration, detailed reporting and technical expertise.

 

Furthermore, our commitment to customer support extends beyond calibration. We provide in-house maintenance and repairs, along with preventive maintenance programs tailored to your operational requirements.

 

At Floyd Australia, we also offer comprehensive after-sales service and repairs for our industrial instrumentation products, helping maintain equipment reliability and extend service life. Our services include:

  • Servicing
  • Repairs
  • Calibration
  • Preventative maintenance programs

 

Preventative Maintenance & Calibration Equipment

We believe preventative maintenance and calibration are a “must” for all users of Industrial Instrumentation products because it ensures that the equipment is operating as it should and will continue to do so until the next service call.

 

Preventative maintenance is a well-proven way of extending the lifetime of the equipment and reducing costs associated with unscheduled downtime of equipment. In a relatively short period of time, preventative maintenance translates into considerable savings and value for money for our customers.

 

Preventative maintenance agreements (PMA) generally include a certified calibration service. Depending on the type of equipment, its use, and its importance to the client these PMA visits can take place on monthly, quarterly, six-monthly, or annual bases, tailored to our customer’s requirements.

 

Floyd Australia provides certificates of calibration of which our calibration is done using tools that are in turn calibrated by independent “third-party” calibration specialists. Where applicable these specialists are NATA-certified giving our customers confidence in the accuracy of the results produced by the Industrial Instrumentation products that we offer.

 

Calibration TEST REPORT is suitable when calibration is performed on equipment that is used for indication purposes only and does not require the reporting of the uncertainty of measurement. The reference Test Gauge would have been certified by a NATA accredited Laboratory within the past 12 months and be 4x more accurate than the gauge being evaluated. The Test Report will make reference to the Test Gauge’s calibration certificate.

 

Full NATA CERTIFICATION is when a gauge is certified by a NATA-accredited laboratory. All uncertainties of the measurements performed are reported within the NATA calibration report. Instruments should be certified by a NATA-accredited laboratory if they are going to be used as references for any other instruments.

 

 

Supplier Independent Calibration

Floyd Australia technicians can help you calibrate instruments from other suppliers, not just those from Floyd Australia. This means that you can get all your equipment checked at the same time. For those of you who have already signed a Preventive Maintenance Agreement with us, this means that we can calibrate all your equipment during a routine maintenance visit. This in turn means that you can reduce the number of maintenance visits and hold costs down.

 

Purpose of calibration

Why calibrate your measurement & testing equipment?

  • To ensure Measurement Accuracy
  • To comply with Industrial Standards
  • To ensure Equipment Traceability
  • To improve Instrument Reliability
  • To enhance Product Quality and Safety
  • To reduce Downtime 


Correct and reliable measurements are prerequisites for all high-quality industrial production. Among other things, measuring and testing equipment is used for quantitatively determining properties, as well as for controlling, regulating, and automating processes used in manufacturing. Measurements are therefore an important element of industrial quality assurance.

 

How often should I have my measuring equipment calibrated?

The frequency of calibration depends on the balance between risk and costs. The shorter the time between calibrations, the lower the risk of questionable measurements. Floyd Australia recommends having measuring instruments calibrated every three (3), six (6), or twelve (12) months, which is dependent on the application of the measuring instrument.

 

 

The Importance Of Calibrating Instruments Regularly
It's critical that you have your equipment calibrated on a regular basis. Read this article to know more
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When Should You Calibrate Your Measuring Instruments?
Floyd strongly recommends the calibration of pressure gauges, thermometers, & other instruments every year depending on several factors.
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Light Industrial vs. Heavy-duty Pressure Gauges
A guide on which one to choose between light or heavy-duty gauge
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Get in touch about your calibration requirements!

No matter where you are located in Australia, our friendly and knowledgeable team can assist you in calibrating your instruments. Contact us at 03 9339 3400 today or fill in our contact form and we will respond to your inquiry shortly.